Terms and Conditions

Effective Date: June 20, 2026

These Terms and Conditions (“Terms”) govern your access to and use of Unrush (“Unrush,” “the App,” “we,” “us,” or “our”).

Unrush is provided by Ilia Kostin, Cyprus. You can contact us at help.nexorify@gmail.com.

By creating an account, accessing, or using Unrush, you agree to these Terms. If you do not agree, do not use the App.

1. What Unrush is

Unrush is a self-help and wellbeing mobile app.

It provides short guided support routes for moments when you may feel anxious, panicked, overwhelmed, disconnected, or unable to collect yourself.

The App may include:

• subjective 0–100 state ratings;
• guided grounding steps;
• breathing-related prompts;
• body-based support steps;
• before/after session results;
• recent session history;
• “helped” counters;
• optional voice input;
• optional AI-assisted route selection;
• optional support contacts;
• Safe Zone features, including emergency number display and system message/dialer actions.

Unrush is designed to provide simple self-help structure. It is not designed to diagnose, treat, cure, or prevent any medical or mental health condition.

2. What Unrush is not

Unrush is not:

• a medical device;
• a medical service;
• a therapy service;
• psychotherapy;
• psychological counseling;
• psychiatric care;
• a diagnostic tool;
• treatment;
• emergency response;
• a crisis hotline;
• a replacement for a doctor, psychologist, psychotherapist, psychiatrist, therapist, diagnosis, therapy, or emergency help.

The App does not provide medical advice, mental health diagnosis, clinical assessment, emergency intervention, professional counseling, or professional care.

You should not use Unrush as your only source of support if you have severe, persistent, worsening, dangerous, or unclear symptoms.

3. Emergency and safety

If you believe you may harm yourself or someone else, feel unsafe, are in immediate danger, experience a medical emergency, or need urgent help, contact local emergency services or a qualified professional immediately.

Do not rely on Unrush in an emergency.

The support email help.nexorify@gmail.com is not an emergency channel, is not monitored 24/7, and should not be used for urgent situations.

4. Safe Zone limitations

Unrush may display an emergency number based on the country or region code from your device locale.

Unrush does not use GPS, precise location, maps, background location, or live location sharing to determine your actual location.

If the country or region cannot be determined, the App may show 112 as a fallback number.

Emergency numbers may be incomplete, outdated, unavailable, or unsuitable for your actual location. You are responsible for contacting the correct emergency number for your current location.

When you tap an emergency number, Unrush opens the system phone dialer. The App does not automatically complete the call. The actual call depends on your device, carrier, network, settings, and number availability.

If you add support contacts, Unrush may open the system SMS/iMessage composer with selected recipients and a prepared message. The App does not automatically send the message. You are responsible for reviewing, sending, or canceling the message.

Support contacts are not a replacement for emergency services or professional care.

5. Eligibility

By using the App, you represent that:

• you have legal capacity to agree to these Terms;
• you are not prohibited from using the App under applicable law;
• you will use the App only where it is available and lawful.

We may restrict or terminate access where required by law, platform rules, sanctions, export controls, or availability restrictions.

6. Account

To use Unrush, you need an account.

You may be able to sign up or sign in using:

• email and password;
• Google Sign-In;
• Sign in with Apple.

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account.

You must provide accurate account information and keep it up to date.

You must not:

• create an account for someone else without permission;
• impersonate another person;
• share your account in a way that violates these Terms;
• attempt to bypass authentication or entitlement checks;
• use Unrush if you are located in a region where the App is not intended to be available.

If you believe your account has been compromised, contact help.nexorify@gmail.com.

7. Subjective state ratings and session results

Unrush may ask you to rate your current state on a 0–100 scale before and after a session.

These ratings are subjective self-assessments. They are not medical tests, clinical scores, diagnoses, or professional evaluations.

Before/after results are provided to help you notice your own subjective change. They do not prove clinical improvement, do not guarantee future results, and should not be used as a substitute for professional advice.

Unrush does not guarantee that your anxiety, panic, distress, or discomfort will decrease.

8. Voice input, speech recognition, and AI-assisted routing

Some App steps may allow you to use voice input or text input.

If you use voice input, your device or operating system may process audio or speech through Apple, Google, or another platform speech recognition provider. Unrush receives recognized text.

In some cases, Unrush may send limited text and technical context to backend endpoints to parse your answer or help select a support route.

Unrush uses DeepSeek for certain AI-assisted features.

AI-assisted routing may help choose between support routes such as:

• panic or body peak;
• racing thoughts;
• unreality, disconnection, or loss of grounding.

AI-assisted routing is not a medical assessment, diagnosis, treatment recommendation, crisis assessment, clinical decision, or professional advice. It is only a product feature used to help choose a self-help route.

DeepSeek processes this information only to provide the AI-assisted features requested in Unrush. This processing is subject to privacy and security protections consistent with our Privacy Policy.

Do not submit names, addresses, phone numbers, financial information, medical records, diagnoses, medication details, therapy notes, trauma details, or other sensitive personal information through voice or text input.

You are responsible for the content you submit.

9. Support contacts and user responsibility

You may choose to add support contacts.

You are responsible for ensuring that:

• you have permission to store and use a contact’s phone number in the App;
• the contact information is accurate and up to date;
• the message you send is appropriate;
• you do not misuse the feature to harass, threaten, spam, or deceive others.

Unrush does not guarantee that a message will be delivered, read, or answered. Delivery depends on your device, carrier, iMessage/SMS availability, network, and system settings.

10. Free sessions and subscription access

Unrush provides 2 free sessions.

After you use your free sessions, starting new guided sessions requires an active subscription.

If your subscription is active, you may start guided sessions without using the free-session limit, subject to these Terms and technical availability.

If your subscription is inactive and your free sessions have been used, the App may show a paywall before allowing a new session.

Safe Zone features are intended to remain accessible regardless of subscription status where technically available.

11. Subscription products and prices

Subscription products, prices, billing periods, trial or introductory offers, and other purchase terms are shown in the App Store and/or in the App paywall before purchase. If Unrush becomes available on Android with paid subscriptions, relevant Google Play terms may also be shown before purchase.

Prices may vary by country, currency, platform, taxes, and platform store settings.

You are responsible for reviewing the subscription terms shown by the platform before confirming purchase.

12. Apple App Store subscriptions

For iOS, subscriptions are purchased and managed through Apple / the App Store.

If you purchase a subscription through Apple:

• payment is charged by Apple to your Apple Account;
• the subscription automatically renews unless canceled according to Apple’s rules;
• cancellation must be made through your Apple Account or App Store subscription settings;
• uninstalling the App does not cancel your subscription;
• deleting your Unrush account does not cancel your subscription;
• you should cancel your subscription before deleting your Unrush account if you do not want future billing;
• refunds and billing issues are handled according to Apple’s policies and processes;
• Restore Purchases is available in App settings.

We do not receive or store your full payment card details.

13. Future Android availability

If Unrush becomes available on Android with paid subscriptions, purchases may be managed through Google Play. In that case, Google Play subscription, cancellation, billing, restoration, and refund rules will apply.

14. Refunds

For purchases made through Apple, refund requests are handled by Apple according to Apple’s rules and processes.

If Android/Google Play purchases become available, refund requests for those purchases will be handled according to Google Play rules and processes.

We may not be able to issue refunds directly for purchases handled by Apple or Google Play.

Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.

15. Account deletion and subscription cancellation

You may delete your Unrush account through Settings → Data & Privacy → Delete account.

Deleting your Unrush account does not cancel your Apple App Store subscription or any future platform subscription.

If you have an active subscription, you must cancel it separately through your Apple Account / App Store subscription settings or the applicable platform subscription settings.

After account deletion, you may lose access to App data, session history, Safe Zone contacts, and subscription entitlement linking inside Unrush, while platform billing may continue until you cancel the subscription through the platform.

16. Data export and privacy

Our Privacy Policy explains how we collect, use, store, and share information.

By using Unrush, you acknowledge that your information will be processed as described in the Privacy Policy.

You can request a copy of certain App data through Settings → Data & Privacy → Download my data.

You can contact help.nexorify@gmail.com for privacy or support questions.

17. Acceptable use

You agree not to:

• use Unrush for emergencies instead of contacting emergency services;
• use the App to diagnose, treat, or clinically assess yourself or another person;
• misuse support contacts, messaging, or phone features;
• submit unlawful, abusive, threatening, harassing, defamatory, or harmful content;
• submit unnecessary sensitive personal information through AI, voice, or text features;
• attempt to reverse engineer, decompile, disassemble, modify, or create derivative works of the App, except where allowed by law;
• interfere with App security, backend APIs, entitlement checks, subscription checks, or technical infrastructure;
• access or attempt to access another user’s account or data;
• use bots, scripts, scraping, or automated tools without our permission;
• exploit bugs, bypass paywalls, or commit payment fraud;
• use the App in violation of applicable law or third-party terms;
• use the App in a country or region where use is unlawful or not intended.

18. Your content and inputs

You may provide content or inputs through the App, including typed answers, recognized speech text, support contact information, custom support message text, and support emails.

You retain any rights you have in your content.

By submitting content to Unrush, you grant us a limited, worldwide, non-exclusive, royalty-free license to process, host, transmit, store, analyze, display, and use that content only as needed to:

• provide the App;
• operate sessions and Safe Zone features;
• process voice or text input;
• support AI-assisted routing;
• maintain your account;
• provide support;
• debug and secure the App;
• comply with law;
• enforce these Terms;
• improve the App.

We do not intentionally use your AI inputs to train our own separate AI models.

DeepSeek processes this information only to provide the AI-assisted features requested in Unrush. This processing is subject to privacy and security protections consistent with our Privacy Policy.

You are responsible for the content you submit and for ensuring that you have the right to submit it.

19. Intellectual property

Unrush, including its design, text, flows, software, graphics, trademarks, branding, interfaces, and other content, is owned by us or our licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your own personal, non-commercial use.

You do not receive ownership of the App or any App content.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the App unless we give written permission or applicable law allows it.

20. Third-party services

Unrush depends on third-party services and platform features, including:

• Firebase;
• RevenueCat;
• Apple;
• Google;
• DeepSeek;
• platform speech recognition;
• App Store payment infrastructure;
• Google Play and Google Play payment infrastructure, if Android subscriptions are made available;
• system contact picker;
• system message composer;
• system phone dialer.

Third-party services may have their own terms, privacy policies, limitations, outages, and data practices.

We are not responsible for third-party services except where required by applicable law.

You must comply with applicable third-party terms when using the App.

21. App availability and changes

We may update, modify, suspend, discontinue, or restrict any part of Unrush at any time, subject to applicable law.

We do not guarantee that the App will always be available, uninterrupted, secure, error-free, or compatible with every device, operating system, carrier, region, or network.

Some features may depend on:

• internet access;
• Firebase availability;
• RevenueCat availability;
• DeepSeek availability;
• Apple or Google services;
• speech recognition availability;
• device permissions;
• phone carrier support;
• SMS/iMessage availability;
• App Store or applicable platform subscription status;
• backend service availability.

22. No guarantees

Unrush is intended to support self-help structure, not to guarantee a particular result.

We do not guarantee that:

• your anxiety, panic, distress, or discomfort will decrease;
• any exercise will work for you;
• session results will be accurate or clinically meaningful;
• AI-assisted routing will be accurate;
• speech recognition will be accurate;
• emergency numbers will be correct for your actual location;
• support contacts will receive or respond to messages;
• calls or messages will work on your device;
• the App will be available during emergencies;
• errors, crashes, or interruptions will not occur.

23. Disclaimers

To the maximum extent permitted by applicable law, Unrush is provided “as is” and “as available.”

We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

24. Limitation of liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for loss of data, loss of goodwill, business interruption, emotional distress, personal injury, or harm arising from your reliance on the App where such limitation is permitted by law.

To the maximum extent permitted by applicable law, our total liability for any claim related to the App or these Terms will be limited to the greater of:

• the amount you paid for Unrush during the 12 months before the claim arose; or
• USD 50.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, statute, or another legal theory.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

25. Indemnity

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Ilia Kostin, Unrush, and our service providers from and against claims, damages, losses, liabilities, costs, and expenses arising from:

• your misuse of the App;
• your violation of these Terms;
• your violation of applicable law;
• your violation of another person’s rights;
• content or contact information you submit;
• misuse of support contacts, message composer, or phone features;
• misuse of AI, voice, or text input features.

This section does not apply where prohibited by applicable consumer law.

26. Termination

We may suspend or terminate your access to Unrush if:

• you violate these Terms;
• your use creates security, legal, safety, or technical risk;
• we are required to do so by law or platform rules;
• your subscription is inactive and access requires a subscription;
• the App or a feature is discontinued;
• you use the App from a region where it is not intended to be available.

You may stop using the App at any time.

Termination does not automatically cancel your Apple App Store subscription or any future platform subscription. You must cancel subscriptions through the platform where you purchased them.

27. Apple-specific terms

For Apps downloaded from the Apple App Store, the following terms apply:

• These Terms are between you and us, not Apple.
• We, not Apple, are responsible for the App and its content.
• Your license to use the App on Apple-branded products is limited to a non-transferable license to use the App on Apple-branded products that you own or control, as permitted by Apple’s usage rules and the Apple Media Services Terms and Conditions.
• We are responsible for maintenance and support for the App as specified in these Terms or required by applicable law.
• Apple has no obligation to provide maintenance or support for the App.
• To the extent any warranty applies and the App fails to conform to that warranty, you may notify Apple, and Apple may refund the purchase price for the App, if applicable.
• To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
• We, not Apple, are responsible for addressing claims relating to the App, including product liability claims, legal or regulatory claims, consumer protection claims, privacy claims, and intellectual property claims.
• You represent and warrant that you are not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as a terrorist-supporting country or region, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the App.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries.

Questions, complaints, or claims about the App should be directed to:

Ilia Kostin Cyprus Email: help.nexorify@gmail.com

No telephone support is provided.

28. Governing law and disputes

These Terms are governed by the laws of Cyprus, excluding conflict-of-law rules, except where mandatory consumer protection laws in your country provide otherwise.

Any dispute arising from or related to these Terms or the App will be resolved in the courts of Cyprus, unless applicable law gives you the right to bring claims elsewhere.

29. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we may notify you through the App, App Store listing, Google Play listing if applicable, or another appropriate method.

The “Effective Date” at the top shows when this version became effective.

Your continued use of the App after updated Terms become effective means you accept the updated Terms.

30. Contact

Questions, complaints, or claims about Unrush should be directed to:

Ilia Kostin Cyprus Email: help.nexorify@gmail.com

This email is not an emergency channel. If you need urgent help, contact local emergency services or a qualified professional immediately.